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  • Club Batch Settlement

    The Club Settlement Transaction Status table provides at-a-glance view of all shipment events, orders created and orders paid, by ship status. Tools are also available to initiate bulk auth/capture

  • Processing a Payment

    The final step to complete a sale in the POS is to select the payment type and finalize processing. Choose from the menu of payment type options. And, if requested by the customer, an order's total

  • Email Templates

    PLEASE NOTE: Email Templates require a User Permission. The Permission is an individual part of the Content permission. Email Templates represent those emails that are sent automatically to either

  • Campaign Types

    Campaigns are categorized by three different Campaign Types: Customers, Memberships and Reservations. When creating a new campaign, first select the Campaign Type. To decide on the type consider the

  • Search Club Membership Information

    Search is used to locate customer and club membership information, and filter a result list based on common data points of information within the database. Search is also used to create lists for

  • Fulfillment Methods

    Every order has a fulfillment method assigned. The fulfillment method denotes the facility or shipper that is fulfilling the order. Order Detail View Fulfillment Methods The table of fulfillment

  • Preview and Test ReMix Setup Online

    Release Note: On January 23, 2018 the Wine Club Module was upgraded with new features. Primarily in this set of changes was the long awaited release of Club Remix! Remix is a new type of club

  • Multi-Ship Overview and Terminology

    The Multi-Ship feature of eCELLAR allows you to create multiple orders with one biller or multiple billers sent to multiple recipients. Multi-Ship offers the user the ability to create customer

  • Booking Agent Set Up and Use

    As part of you winery subscription to eCELLAR you have access to Booking Agents within Reservations Manager (Note: Your winery must have migrated to Designer Widgets, legacy clients will be unable to

  • Multi-Ship Orders and Workflow

    This is the basic workflow for processing a Multi-Ship Order - That is one order per-recipient, billed to one (or more) of the a Billing Customer's credit cards. Review this article on Multi-Ship

  • Custom Club

    Custom Club Set-up A Custom Wine Club refers to a select group of customers assigned to a custom tier(s) who periodically receive automatic shipments of specific wine varietals. This is designed for