Club Tiers
- A Club Tier is the level of membership to which a customer is subscribed.
- Each club tier will correspond to a shipment event, used to create a batch of orders.
- A customer may have more than one club tier subscription.
- Review your existing tiers or create a new club tier using the steps below.
From the Admin Control Panel, Club > Tiers.
When viewing the list of tiers, select the Add a New Club Tier link at the top of the page to create a new club tier.
In the New Club Tier page, complete each field.
Best Practice: It’s helpful to keep handy a list of all your club tiers with a brief description of the membership level. If you have many clubs, this can serve as a checklist as you create each shipment event.
Tier List Example
Click on the Tier Name to change or update the settings for an existing club tier.
Club Tier Settings
| Tier Name | This is the internal name, and will not be visible to customers. It's typically a short-hand version of the Membership level. |
| Public Tier Name | This is what your customers will see. Also used for membership campaigns merge field [[clubpublictiername]]. |
| Slug | Identifies a particular page on your website. Helpful for SEO. |
| Display Order | Controls where the club tier would be sorted on the website. |
| Description | (Optional) Describes the club membership level and subscription benefits. This will be displayed on the website. |
| Term and Conditions | The ARL mandates that businesses clearly disclose key details: pricing, billing frequency, and cancellation instructions, at the time of enrollment and within the account management interface. If you do not add Terms & Conditions within the Club Tier settings, they will NOT appear. |
| Public Signups | Select if you want to allow new potential club members the ability to join online through the "Join a Club" page. |
| My Account Signups | Select if you want to allow current customers the ability to join the club through the My Account page online. |
| My Account Max Suspend Days | Will limit the "suspend until" date a member can select. The subscription will automatically reactivate the day after that date. |
| My Account Cancellation | Adds the ability to cancel a membership online. |
| Custom Tier | Click this box if this is a Custom Club Tier (see this article for Custom Club Set Up). |
DESIGNER WIDGETS -
- These are used in the public Join a Club when a NEW customer is being created.
- For the pathway My Account > Join a Club, these are ignored.
- They are optional: If they are not selected, then the similarly-named settings in Company Info are used.
New Customer Source: This is tied to Customer Sources and will be reflected on the Customer Card > Customer source
New Customer Type: This is tied to Customer Types and will be reflected on the Customer Card > Customer type