Club Tiers

A Club Tier is the level of membership to which a customer is subscribed.  Each club tier will correspond to a shipment event, used to create a batch of orders.  A customer may have more than one club tier subscription.  Review your existing tiers or create a new club tier using the steps below.  

From the Admin Control Panel, go to  Club > Tiers.  When viewing the list of tiers, select the Add a New Club Tier link at the top of the page to create a new club tier.  In the New Club Tier page, complete each field.

Best Practice:  It’s helpful to keep handy a list of all your club tiers with a brief description of the membership level.  If you have many clubs, this can serve as a checklist as you create each shipment event. 

Tier List Example

Click on the Tier Name to change or update the settings for an existing club tier.

Club Tier Settings

Tier Name This is the internal name, and will not be visible to customers.  It's typically a short-hand version of the Membership level.
Public Tier Name              This is what your customers will see. Also used for membership campaigns merge field [[clubpublictiername]].
Display Order Controls where the club tier would be sorted in a list, on the website.
Description (Optional) Describes the club membership level and subscription benefits.  This will be displayed on the website.
Public Signups
Select if you want to allow new potential club members the ability to join online through the "Join a Club" page.
My Account Signups            Select if you want to allow current mailing list members the ability to join the club through the My Account page online.  
Custom Tier Click this box if this is a Custom Club Tier
(see this article for Custom Club Set Up)

- These are only used in the public Join a Club when a NEW customer is being created
-  For the pathway My Account > Join a Club, these are ignored
-  They are optional: If they are not selected, then the similarly-named settings in Company Info are used

New Customer Source: This is tied to Customer Sources and will be reflected on the Customer Card > Customer source

New Customer Type: This is tied to Customer Types and will be reflected on the Customer Card > Customer type

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