Compliance Check in POS

When creating a ship order in the POS, it's helpful to do a preliminary compliance check on the order you’re working in before you process payment.  This is a great tool for address verification and compliance issue checks while the customer is still present and can immediately provide an alternate ship address or future delivery date.  This initial check validates the address, recipient DOB, product label registration and volume limits.  If the order fails compliance, this will not prevent payment processing and the order can still be completed.  

Learn all about checking compliance in this Article in the POS User Guide

When a compliance check is selected in the POS, the order's data is sent to ShipCompliant and three compliance components are validated:  

  • Address Verification (if this fails, the following are not performed) 
  • Product check (brand key, product registration, etc.) 
  • Compliance (direct shippers permit, licensing, and volume limits)

Note: When compliance is checked in the POS the order is not committed to ShipCompliant.  This is called a check without commit

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